Network assistant version 5.0 download

Release Notes for Cisco Network Assistant 5.0 and Later Revised Febuary 11, 2011. These release notes include important information about Cisco Network Assistant 5.0 and later, and any limitations, restrictions, and caveats that apply to the releases. Contents This information is in the release notes: ? ? ? ? ? ? ? ? ? ? ? ? “New Features” section on page 2 “System Requirements” section on page 5 “Downloading Network Assistant” section on page 17 “Upgrading a Switch by Using Network Assistant” section on page 17 “Upgrading a Switch by Using Network Assistant” section on page 17 “Minimum Cisco IOS Release” section on page 18 “Limitations and Restrictions” section on page 19 “Important Notes” section on page 25 “Open Caveats” section on page 28 “Resolved Caveats” section on page 31 “Obtaining Documentation and Submitting a Service Request” section on page 33 “Related Documentation” section on page 33 Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA ? 2006-2011 Cisco Systems, Inc. All rights reserved. New Features New Features You can manage these devices with Network Assistant 5.6, 5.6(1), and 5.6(2): ? ? ? ? ? ? ? You can manage these devices with Network Assistant 5.5: ? PWR-C45-6000ACV) – Catalyst 3750 switches (WS-C3750V2-24PS, WS-C3750V2-24TS, WS-C3750V2-48PS, and WS-C3750V2-48TS) – Catalyst 3560 switches (WS-C3560V2-24PS, WS-C3560V2-24TS, WS-C3560V2-48PS, WS-C3560V2-48TS, WS-C3560V2-24TS-SD, and WS-C3560-12PC-S) – Catalyst 2975 switches (WS-C2975GS-48PS-L) – Catalyst 2960 switches (WS-C2960-48PST-S, WS-C2960-24PC-S, WS-C2960-24LC-S, and WS-C2960-48PST-L) – Catalyst 2350 switches (WS-C2350-48TD-S and WS-C2350-48TD-SD) – Cisco Aironet 1252 and 1242G series access points – Cisco IE 3000 switches (IE-3000-4TC-E and IE-3000-8TC-E) – Stratix 8300 switches (1783-RMS06T and 1783-RMS10T) – OneX and small form-factor pluggable (SFP)+ modules – Cisco enhanced EtherSwitch service modules (SM-ES2-16-P, SM-ES3-16-P, SM-ES3G-16-P, SM-ES2-24, SM-ES2-24-P, SM-ES3-24-P, SM-ES3G-24-P, SM-D-ES2-48, SM-D-ES3-48-P, and SM-D-ES3G-48-P) ? Configure maximum wattage for all Catalyst 4500 Enhanced Power over Ethernet (EPoE) and PoE+ switching modules Release Notes for Cisco Network Assistant 5.0 and Later 2 OL-12210-06 New Features With Network Assistant 5.4, you can Manage these switches: ? Catalyst 4900M switches – WS-X4920-GB-RJ45 switching module:20-port 10/100/1000 half card with RJ-45 connectors – WS-X4904-10GE switching module: 4-port 10-Gigabit Ethernet X2 half card – WS-X4908-10GE switching module: 8-port 10-Gigabit Ethernet X2 half card ? Catalyst 4500 switches – WS-X4624-SFP-E switching module for Catalyst 4500 E-series switches – WS-X4248-FE-SFP switching module for Catalyst 4500 series switches ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? With Network Assistant 5.3, you can ? ? ? Configure private VLANs on Catalyst 3750-E, Catalyst 3750, Catalyst 3560-E, Catalyst 3560, Catalyst 4500, Catalyst 4500 E-Series, and Catalyst 4900 switches Enable IP Routing and EtherChannel support for Catalyst 4500, Catalyst 4500-E Series and Catalyst 4900 switches Manage these switches: – Cisco Catalyst Blade Switch 3110 for IBM – Cisco Catalyst Blade Switch 3120 for HP – Cisco Catalyst Blade Switch 3130 and 3032 for Dell Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 3 New Features – Cisco Catalyst 3560-E 12D Switch ? Manage these Catalyst 4500 E-Series switches: – Supervisor: Catalyst 4500 E-Series Supervisor Engine 6-E – Chassis: Catalyst E-Series 4503, 4506, 4507R, and 4510R – Switching modules: 48-port RJ45 PoE 10/100/1000, 48-port Premium PoE 10/100/1000, and 6-port 10-Gigabit Ethernet X2 switching modules With Network Assistant 5.2, you can manage these devices: ? ? ? WS-C2960-48TC-S WS-C2960-24TC-S WS-C2960-24-S French German Italian Japanese Simplified Chinese Spanish Network Assistant 5.1 and 5.2 supports these languages: ? ? ? ? ? ? Note Release 5.1 does not support the search feature in the Japanese and simplified Chinese versions. With Network Assistant 5.0 and later, you can ? ? ? ? ? ? ? Manage a community of up to 40 devices. Discover devices to use in a community by specifying a range of IP addresses or a subnet. Manage Catalyst 3750-E and Catalyst 3560-E switches in your network. View Cisco IOS software license information for Catalyst 3750-E and Catalyst 3560-E switches in the Inventory Reports window. Configure advanced PoE features on Catalyst 3750-E and Catalyst 3560-E switches. Perform diagnostic hardware tests to verify the functionality of a device while it is connected to a live network. (Available on Catalyst 4500, Catalyst 3750, and Catalyst 3560 switches.) Enable an RPS 2300 to provide backup power to connected devices and specify priorities for providing power if devices fail simultaneously. The RPS 2300 can be managed through Network Assistant only if it is connected to a Catalyst 3750-E or a Catalyst 3560-E switch. View power usage information and adjust power settings for Catalyst 4500 and 4900 switches. Include these PIX Firewalls in your community: PIX-501, PIX-506, PIX-506E, PIX-525, PIX-535. Include these Adaptive Security Appliances (ASAs) in your community: ASA5505, ASA5510, ASA5520, ASA5540. Manage these blade switches: Cisco Catalyst Blade Switch 3020 for Hewlett-Packard Cisco Catalyst Blade Switch 3030 for Dell Cisco Catalyst Blade Switch 3040 for Fujitsu Siemens Computers Cisco Systems Intelligent Gigabit Ethernet Switch Modules for the IBM BladeCenter ? ? ? ? Release Notes for Cisco Network Assistant 5.0 and Later 4 OL-12210-06 System Requirements ? ? ? ? ? Monitor a number of device-health measurements to avoid downtime and to ensure that your network is running efficiently. See the devices in your network in a tree structure when you display the Topology View. This representation is in addition to the topology map that the view presents. Preview the commands that will run when you modify port settings, apply Smartports roles, perform diagnostic hardware tests, or manage file systems. View details about file systems, the use of space on your devices, and delete files or directories to create space as needed. See a graphical representation of all the connected ports to which a Smartports role should be applied and a window in which to perform this task. (These enhancements replace the Smartports Advisor. They appear when you click Suggest in the Smartports window.) Synchronize the time on your network devices to the PC time or to the time on a particular device. Manage MAC addresses on Catalyst Express 500 switches. Specify a path for Network Assistant to use when it archives a configuration. Search the online help system for a subject by entering a search term or phrase. ? ? ? ? System Requirements The system requirements are described in these sections: ? ? ? “Installation Requirements” section on page 5 “Devices Supported” section on page 6 “Cluster Compatibility” section on page 17 Installation Requirements The PC on which you install Network Assistant must meet these minimum hardware requirements: ? ? ? ? ? ? Processor speed: Pentium 3, 1 GHz DRAM: 1 GB Hard-disk space: 50 MB Number of colors: 65536 Resolution: 1024 x 768 Font size: small Windows Vista Ultimate Windows XP Professional, Service Pack 2 Windows XP Professional, Service Pack 1+ Windows 2000 Professional, Service Pack 3+ Windows 2000 Professional, Service Pack 4 Windows 2003 Server Macintosh OS X These operating systems support Network Assistant: ? ? ? ? ? ? ? Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 5 System Requirements 64-bit Windows versions are not tested or officially supported. You will need write permission to your home directory and to the Network Assistant installation directory so Network Assistant can create the necessary log files and preference files. Devices Supported Table 1 list the devices that Network Assistant supports. It supports the Catalyst Express 500 devices only as community members; these devices cannot be cluster members. FRU power supply module for the Catalyst 3750-E and Catalyst 3560-E switches 1000-W AC power supply (data only) 1300-W AC power supply (data and PoE) 1400-W AC power supply 1400-W DC power supply with integrated PEM 2800-W AC power supply (data and PoE) 4200-W AC power supply with integrated PoE Catalyst 4500 Series Switch 6000 W AC power supply Description 24-port 10/100 with RJ-45 connectors 24-port Fast Ethernet 100BASE-FX, multimode fiber with MT-RJ connectors 48-port Fast Ethernet 100BASE-FX, multimode fiber with MT-RJ connectors 48-port Fast Ethernet 100BASE-LX10, single-mode fiber with MT-RJ connectors 48-port 10/100 with RJ-45 connectors 48-port Ethernet 10/100-Mb/s with 4 telco connectors 48-port Ethernet 10/100-Mb/s inline power 24-port 10/100 PoE IEEE 802.3af-compliant with RJ-45 connectors 32-port Ethernet 10/100 and 2 GBIC uplinks 48-port 10/100 PoE IEEE 802.3af-compliant with telco connectors 48-port 10/100 PoE IEEE 802.3af-compliant with RJ-45 connectors 2 GBIC ports 24-port 10/100/1000 with RJ-45 connectors 18 GBIC ports 48-port Ethernet 10/100/100 with RJ-45 connectors 48-port 1000BASE-X, SFP-based with LC connectors (SFP optics included) 48-port 1000BASE-X ports, SFP-based with LC connectors Enhanced 48-port 10/100/1000 with RJ-45 connectors 24-port 10/100/1000 PoE IEEE 802.3af-compliant with RJ-45 connectors 48-port 10/100/1000 PoE IEEE 802.3af-compliant with RJ-45 connectors Release Notes for Cisco Network Assistant 5.0 and Later 14 OL-12210-06 System Requirements Table 1 Devices Supported (continued) WS-X4306-GB WS-X4506-GB-T WS-X4648-RJ45V-E WS-X4748-RJ45V+E WS-X4648-RJ45V+E WS-X4606-X2-E WS-X4624-SFP-E WS-X4248-FE-SFP 6 GBIC ports 6-port 10/100/1000 PoE IEEE 802.3af-compliant or SFP-module based 48-port RJ-45 IEEE 802.3af PoE 10/100/1000 48-port 10/100/1000 line card nonblocking PoE 802.You cannot add these devices to a community or cluster, but you can start device manager for them from the Topology view. Access Points Cisco Aironet 350, 1100, 1200, and 1242 series. Network Assistant supports them only if they run a Cisco IOS image. Note Network Assistant supports only autonomous access points. Access points that are managed by a wireless LAN controller are not supported. Release Notes for Cisco Network Assistant 5.0 and Later 16 OL-12210-06 Downloading Network Assistant Firewalls Cisco PIX 515E firewalls. PIX firewalls do not support the Cisco Discovery Protocol, so they are not automatically shown as neighbors in the Topology view. They are shown only after you add them to a community by using a Create Community or Modify Community window. To see a PIX firewall link to another community member, you must add the link manually by selecting Add Link in a Topology popup menu. Cluster Compatibility This section describes how to choose command and standby command devices when a cluster consists of a mixture of Catalyst switches. When creating a device cluster or adding a devices to a cluster, follow these guidelines: ? ? ? When you create a device cluster, we recommend configuring the highest end device in your cluster as the command device. If you are managing the cluster through Network Assistant, the device that has the latest software release should be the command device. The standby command device must be the same type as the command device. For example, if the command device is a Catalyst 3750 switch, all standby command devices must be Catalyst 3750 switches. Note Catalyst 4500 series switches cannot be configured as standby command devices. Downloading Network Assistant You can download Network Assistant from this site: http://www.cisco.com/go/NetworkAssistant For information on installing, starting, and connecting to Network Assistant, see Getting Started with Cisco Network Assistant at this site: http://www.cisco.com/en/US/products/ps5931/prod_installation_guides_list.html Upgrading a Switch by Using Network Assistant You can upgrade switch software in two ways by using Network Assistant: ? ? Drag and drop a software-image file from your PC, mapped drive, or network drive to a device icon in the Topology View. Select Maintenance > Software Upgrade from the feature bar. For detailed instructions, click Help. Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 17 Minimum Cisco IOS Release Minimum Cisco IOS Release Table 2 lists the minimum software releases required for the devices that Network Assistant manages. Table 2 Minimum Cisco IOS Release Required Device All supported Cisco routers Catalyst 4500 series switches Catalyst 3750 switches Catalyst 3750-X switches Catalyst 3560 switches Catalyst 3560-X switches Catalyst 3550 switches Catalyst 3500 XL switches Catalyst 2970 switches Catalyst 2928 switches Catalyst 2960-S switches Catalyst 2960 switches Catalyst 2955 switches Catalyst 2950 switches Catalyst 2950 LRE switches Catalyst 2940 switches Catalyst 2900 XL switches (8 MB) Catalyst Express 500 switches Cisco EtherSwitch service modules All supported Cisco access points Cisco PIX firewalls 1. LRE = Long-Reach Ethernet 1 Minimum Software Release 12.2(15)T9 12.2(20)EWA 12.2(25)SEB 12.2(53)SE2 12.2(25)SEB 12.2(53)SE2 12.2(25)SEB 12.1(22)EA4 11.2(8)SA 12.2(25)SEB 12.2(55)EZ 12.2(53)SE1 12.2(25)FX 12.1(22)EA4 12.1(22)EA4 12.1(22)EA4 12.1(22)EA4 12.0(5.1)XU 12.2(25)FY 12.2(25)EZ (switch software) 12.3(14)T (router software) 12.2(15)JA 6.3(4) Release Notes for Cisco Network Assistant 5.0 and Later 18 OL-12210-06 Limitations and Restrictions Limitations and Restrictions You should review this section before you begin working with the device. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the device hardware or software. These sections describe the limitations and restrictions: ? ? “Cluster Limitations and Restrictions” section on page 19 “Network Assistant Limitations and Restrictions” section on page 20 Cluster Limitations and Restrictions These limitations apply only to the Catalyst 4500 series switches: ? ? ? ? ? ? By default, clustering is disabled on the Catalyst 4500 series switches. You must assign an IP address to the Catalyst 4500 series switch if it is a cluster command switch candidate. If the switch is a cluster member candidate, you might not need to assign an IP address. By default, the HTTP server is disabled on the Catalyst 4500 series switch. To connect the switch to Network Assistant, you must enable the HTTP server on all cluster members. The HTTP port number on Network Assistant and the Catalyst 4500 series switch must match. A Catalyst 4500 switch can be a cluster member only if another Catalyst 4500 switch is the command device. By default, the Catalyst 4500 series switch is configured with five vty lines. If the switch (such as a cluster command device with multiple cluster members) is connected to Network Assistant, you must configure at least eight + n vty lines, where n is the number of vty lines used by other applications. You can configure a maximum of 16 vty lines. Create a switch virtual interface (SVI) to use for intracluster communication. The SVI must be in the no shut state. ? This limitation applies only to the Catalyst 4500 series and Catalyst 3750, 3560, 3550, and 2970 switches: ? If a Catalyst 2900 XL or 3500 XL cluster command device is connected to a Catalyst 3550 or a 3750 switch, the command device does not find any cluster candidates other than the 3550 or the 3750 switch candidates. You must add the 3550 or the 3750 switch to the cluster to see other cluster candidates. (CSCdt09918) This limitation applies only to the Catalyst 4500 series and Catalyst 3750, 3560, 3550, and 2970 switches: ? If both the active command device and the standby command device fail at the same time, the cluster is not automatically recreated. Even if there is a third passive command device, it might not recreate all cluster members because it might not have all the latest cluster configuration information. You must manually recreate the cluster if both the active and standby command devices simultaneously fail. (CSCdt43501) When the active device fails in a device cluster that uses Hot Standby Routing Protocol (HSRP) redundancy, the new active device might not contain a full cluster member list. The workaround is to ensure that the ports on the standby cluster members are not in the Spanning Tree Protocol (STP) blocking state. See the "Configuring STP" chapter in the software configuration guide for more information about verifying port status. (CSCec31495) ? Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 19 Limitations and Restrictions This limitation applies only to the Catalyst 3750 and 3750-E switches: ? CSCsg80623 On Catalyst 3750 and 3750-E switches, when running on-demand diagnostic tests on both the stack master and stack member switches, sometimes the tests execute only on the stack master. Use one of these workarounds: – Execute the tests on the stack members first, and then run the tests separately on the stack master. – Schedule the tests to run once on both the stack master and stack member switches. This limitation applies only to the Catalyst 2955, 2950, and 2940 switches: ? When a cluster of devices have Network Time Protocol (NTP) configured, the command device is not synchronized with the rest of the devices. (CSCdz88305) Network Assistant Limitations and Restrictions These are the Network Assistant limitations and restrictions: These limitations apply to all the devices described in the “Devices Supported” section on page 6: ? ? CNA supports the standard ASCII character set. Do not enter characters from extended ASCII character sets in GUI fields for feature options. A red border appears around the text-entering area of some Network Assistant windows. The color of the border changes to green when text is entered. The colored border does not prevent you from entering text. (CSCdv82352) You cannot switch modes (for example, from guide mode to expert mode) for an open Network Assistant window. The workaround is to close the open window, select the mode that you want, and then reopen the Network Assistant window. For the mode change to take effect on any other Network Assistant window that is open, you need to close that window and then reopen it after you select the new mode. (CSCdw87550) If you open a window in which you can enter text, open another window, and return to the first window, right-clicking in the text field might make the cursor in this field disappear. You can still enter text in the field. (CSCdy44189) When the active device fails in a device cluster that uses HSRP redundancy, the new active device might not contain a full cluster member list. The workaround is to ensure that the ports on the standby cluster members are not in the STP blocking state. See the "Configuring STP" chapter in the software configuration guide for information about verifying port status. (CSCec31495) ? ? ? ? In the Port Settings window, you must apply a change to some speed settings before you can change a duplex setting. After you configure a speed setting, click Apply, and then configure a duplex setting. (CSCeh43889) When there are more than one neighbor devices of the same device type and they have same hostname, the Topology view displays only one neighbor device instead of displaying all the neighbor devices. The workaround is to not have same hostname for more than one device. (CSCsb50280). ? Release Notes for Cisco Network Assistant 5.0 and Later 20 OL-12210-06 Limitations and Restrictions ? CSCsd06275 The Smartports window shows the NME-XD-24ES-1S-P EtherSwitch service module with two Mode buttons instead of one. There is no workaround. CSCsl80850 In the Modify VLAN window if you switch the vlan IDs of the isolated VLAN and the community VLAN and then click OK and Apply, these changes do not appear in the VLANs window. The workaround is to do the same steps again. This time the changes take place. ? In Network Assistant, some windows, such as VLAN, Hostname, and so on, might not open from the Front Panel view popup menu for Catalyst 4500 series switches. The workaround is to close Network Assistant and restart it. (CSCef67553) You cannot see the PoE columns in the Port Settings window for Catalyst 4503, 4506, or 4507R switches that run Cisco IOS 12.2(20)EWA and have a WS-4548, WS-4524, or WS-4506-GB-T PoE line card. The workaround is to upgrade the software on the switch to a later version of Cisco IOS. (CSCeh75133) ? Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 21 Limitations and Restrictions Community Limitations These limitations apply only to communities: ? ? A community can contain up to 40 devices. This limit is enforced whenever you add devices to a community. CSCsd04956 The Topology view does not show the internal Gigabit Ethernet link between routers and the EtherSwitch service modules NME-16ES-1G and NME-X-23ES-1G. There is no workaround. Changes to the topology or the network do not propagate across all open Network Assistant sessions connected to the same community. You see this inconsistency when multiple Network Assistant sessions are open on one desktop and they are pointing to the same community. Open one Network Assistant session per desktop per community. (CSCeh53619) The Topology view sometimes displays duplicate devices and links. There is no workaround. (CSCeh61352) In the Topology view, the redundant link for an HSRP group is not shown. There is no workaround. (CSCeh54526) If a community has members that are connected to a member through a hub or a Gigastack module, the Topology view shows all the connections. However, if nonmembers are connected to a community member through a hub or a Gigastack module, the Topology view shows only the connection of the first nonmember. Accessing a community through a router running Network Address Translation (NAT) is not supported. When a device with a device ID that exceeds 40 characters is added to the community, its link disappears. The device ID is usually the hostname, but if a domain name is specified, the device ID is in the form hostname.domain-name. There is no workaround, other than to limit the size of the device ID to 40 characters or less. (CSCsi77210) ? ? ? ? ? ? Cluster Limitations These limitations apply only to clusters: ? When you add a new member with a username and password that is different from the existing cluster member usernames and passwords, Network Assistant produces an exception error because of an authentication failure. The workaround is to add the new member without a username and password. When the new member is added to the cluster, remove the existing username and password from the Username and Password fields, enter a new username and password, and then apply it to all cluster members. (CSCdz07957) ? Changing the password or current authentication while Network Assistant is running causes HTTP requests to fail. The workaround is to close all Network Assistant sessions and then to restart it. (CSCeb33995) When TACACS authentication is enabled only on a command device, member devices cannot be configured. The workaround is to enable TACACS authentication on the member devices. (CSCed27723) ? Release Notes for Cisco Network Assistant 5.0 and Later 22 OL-12210-06 Limitations and Restrictions ? When there are Catalyst 2950 and 2955 devices in a cluster, and you open the QoS Queue window to configure the devices, and then try to view the settings for other devices by using the device selection menu, Network Assistant halts after 20 to 30 selections. The workaround is to close and then to restart Network Assistant. (CSCed39693) A Java exception error occurs when Network Assistant is in read-only mode and you start the Port Settings window. This only occurs on Catalyst 3500 XL, 2950 LRE, and 2900 XL switches. The workaround is to open the Port Settings window with Network Assistant in read-write mode. (CSCee25870) ? ? After a cluster member loses connectivity, the connect icon in the status bar incorrectly displays a connect status instead of a disconnect status. There is no workaround. (CSCee93695) If a Catalyst 2970 switch is a cluster command device and a Catalyst 3750 or 3550 switch is a cluster member, enabling IGRP on a network on the Catalyst 3750 or 3550 switch creates a Premature EOF error. There is no workaround. Make the Catalyst 3750 or 3550 switch the command device. After you click Finish, you see the commands that are actually applied to the device. (CSCeg60365) Zooming in or zooming out on the time axis of a bandwidth graph when the axis approaches noon or midnight might cause the time increments to be incorrectly labeled. Close the Bandwidth Graph window, reopen it, and zoom in or out again. (CSCej02776) ? ? Community and Cluster Limitations These limitations apply to both communities and clusters: ? When the Link Graphs application has run for hours displaying packet drop and error information, sometimes the X-axis crosses the Y-axis at a negative Y value instead of at Y= 0. This condition occurs with all supported operating systems, browsers, and Java plug-ins. There is no workaround. (CSCdz32584) After you click Apply or Refresh in the Simple Network Management Protocol (SNMP) window, the window size changes. (CSCdz75666, CSCdz84255) When you enable log scaling for Link Graphs, the Y-axis scale becomes illegible. There is no workaround. (CSCdz81086) If an access control list (ACL) is deleted from a device, all QoS classes on Catalyst 2970 and 3750 switches that use this ACL for traffic classification become unusable. The modification of these classes to use any other traffic classification (match statement) fails. The workaround is to delete the QoS class that uses the undefined ACL and then, recreate it with the intended traffic classification (match statement). (CSCed40866) When an Open Shortest Path First (OSPF) summary address is added for a 10.x.x.x network, a Windows exception error sometimes occurs. The workaround is to add the address by using the router ospf <process-id>, area <area-id>, and range <address> <mask> configuration commands. (CSCed87031) ? ? ? ? Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 23 Limitations and Restrictions ? Hostnames and Domain Name System (DNS) server names with commas for a cluster command device, member device, or candidate device can cause Network Assistant to behave unexpectedly. You can correct his by not using commas in hostnames or DNS names. Do not enter commas when also entering multiple DNS names in the IP Configuration tab of the IP Management window in Network Assistant. ? Access control entries (ACEs) that contain the host keyword precede all other ACEs in standard ACLs. You can reposition the ACEs in a standard ACL with one restriction: No ACE with the any keyword or a wildcard mask can precede an ACE with the host keyword. If Network Assistant loses IP connectivity to the switch and an action is performed in the IP Address window, a Java exception error occurs. The workaround is to close and to reopen the IP Address window when connectivity is restored. (CSCee91784) ? ? ? When you reload a device by using Network Assistant, it saves the running configuration. If you want to reload without saving the running configuration, use the CLI. (CSCeh24259) If a dual-media port on a Catalyst 4500 switch, model WS-C4948 or model WS-X4506-GB-T, is configured to RJ-45 and you apply a Smartports port role, the port is changed to SFP, the default setting. The connection to the port is lost. The workaround is to reconfigure the media type to RJ-45 through the Port Settings window. (CSCeh31699) ? If you open the Modify Port Settings or the Modify Port Mode window twice in succession from the Front Panel view by right-clicking a port, selecting Port Settings or VLAN from the popup menu, and repeating these actions for another port, the windows display the settings for the port that you selected first. The workaround is to ensure that the Interface field in these windows applies to the port that you selected. Be sure to close these windows between port selections. (CSCei17154) ? After you perform a search, the TAB key moves the focus in the search results. If you press the TAB key enough to reach the end of the results, the next TAB keystroke moves the focus out of the search results and into the next-in-focus window on the Network Assistant desktop. The workaround is to Press ALT-s to return to the search results. (CSCei68648) Network Assistant does not verify whether the VLAN and the native VLAN are the same on the access point and the switch port that is connected to the access point. VLAN differences might cause wireless connectivity problems when you use the Secure Wireless feature. The workaround is to ensure that the VLANs and the native VLAN are the same on the access point and the switch port. (CSCsb77434) ? Release Notes for Cisco Network Assistant 5.0 and Later 24 OL-12210-06 Important Notes Important Notes These sections contain important notes related to Network Assistant: ? ? ? ? ? ? “Installation Notes” section on page 25 “Compatibility with Cisco IOS” section on page 25 “Cisco IOS Notes” section on page 25 “Community Notes” section on page 26 “Cluster Notes” section on page 26 “Network Assistant Notes” section on page 26 Installation Notes These are the installation notes that apply to Network Assistant: ? When you start Network Assistant, Java determines whether the resources it needs are available. If they are not, Java displays the message Could not create Java Virtual machine, and the session ends. To overcome this problem, open the file C:\Program Files\Cisco Systems\CiscoSMB\Cisco Network Assistant\startup\startup.properties (the default installation path), and modify this entry: JVM_MAXIMUM_HEAP=1024m Replace 1024m with a lower setting that does not exceed the available RAM. There is no way to foresee what value will work. Try 512m, and lower it further if necessary. You can use the dial peer tag range 2500 to 2999 out-of-band to define your own dial peers. ? If the Network Assistant InstallShield wizard fails to start, it is likely that the temporary folder location defined through the environment variables TMP and TEMP has some problem. Assigning a correct temporary folder location can fix such problems. Compatibility with Cisco IOS If you run Cisco IOS 12.2(25)SEE or later, Cisco IOS 12.2(25)SEG or later, or Cisco IOS 12.1(22)EA7 or later, you must run Network Assistant 4.0 or later. Cisco IOS Notes ? Network Assistant fails when a device is running the cryptographic software image and the vty lines have been configured with the transport input ssh and line vty 0 15 global configuration commands only use SSH. The workaround is to use the transport input ssh telnet and line vty 0 15 global configuration commands to allow SSH and Telnet access through the vty lines. After you upgrade to Cisco IOS 12.2(25)SE or higher, you can enable http or https separately from Telnet. (CSCdz01037) Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 25 Important Notes ? Catalyst 3750 or 3560 switches with a 16-MB flash memory can experience problems due to flash memory constraints, especially if they are using larger size images, such as c3750-ipservicesk9-tar, c3560-ipservicesk9-tar, c3750-ipbasek9-tar. or c3750-ipbasek9-tar images. These are the affected switches: Catalyst 3560: WS-C3560-24PS and WS-C3560-48PS Catalyst3750: WS-C3750-24PS, WS-C3750-24TS, WS-C3750-48PS, WS-C3750-48TS, WS-3750G-24T, WS-C3750G-12S, WS-C3750G-24WS, WS-C3750G-24TS, WS-C3750G-16TD The workaround for these switches is to use the corresponding lm images, such as the c3750-ipserviceslmk9-tar or c3560-ipserviceslmk9-tar images, which require less memory. In future releases, images are expected to grow more in size, requiring more need for the lm images. Community Notes This note applies to a community on all the devices described in the “Devices Supported” section on page 6: All the devices for the topology of a community are derived from the “Cisco IOS CDP (Cisco Discovery Protocol)” table. Therefore, the Topology view shows duplicate devices when CDP discovers duplicate devices. This happens for a single device when you enter the show cdp neighbor command. Two devices appear: one with the actual hostname (for example, abc), the other with hostname.domainname (for example, abc.cisco.com). Cluster Notes This note applies to cluster configuration only on the Catalyst 3550 switches: The cluster setup privileged EXEC command and the standby mac-address interface configuration command have been removed from the command-line interface (CLI) and the documentation because they did not function correctly. Network Assistant Notes These notes apply to Network Assistant configuration on all the devices described in the “Devices Supported” section on page 6: ? The HTTP server interface must be enabled to display the network assistant. By default, the HTTP server is enabled on the switch. Use the show running-config privileged EXEC command to see if the HTTP server is enabled or disabled. If you are not using the default method of authentication (the enable password), you need to configure the HTTP server interface with the method of authentication used on the switch. Release Notes for Cisco Network Assistant 5.0 and Later 26 OL-12210-06 Important Notes Beginning in privileged EXEC mode, follow these steps to configure the HTTP server interface: Command Step 1 Step 2 Purpose Enter global configuration mode. Configure the HTTP server interface for the type of authentication that you want to use. ? configure terminal ip http authentication {aaa | enable | local} aaa—Enable the authentication, authorization, and accounting feature. You must enter the aaa new-model interface configuration command for the aaa keyword to appear. enable—Enable password, which is the default method of HTTP server user authentication, is used. local—Local user database, as defined on the Cisco router or access server, is used. ? ? Step 3 Step 4 end show running-config Return to privileged EXEC mode. Verify your entries. The network assistant uses the HTTP protocol (the default is port 80) and the default method of authentication (the enable password) to communicate with the switch through any of its Ethernet ports and to allow switch management from a standard web browser. If you change the HTTP port, you must include the new port number when you enter the IP address in the browser Location or Address field (for example, http://10.1.126.45:184 where 184 is the new HTTP port number). You should write down the port number through which you are connected. Use care when changing the switch IP information. ? If you use Network Assistant on Windows 2000, it might not apply configuration changes if the enable password is changed from the CLI during your Network Assistant session. You have to restart Network Assistant and enter the new password when prompted. Platforms other than Windows 2000 prompt you for the new enable password when it is changed. Network Assistant does not display QoS classes that are created through the CLI if these classes have multiple match statements. When using Network Assistant, you cannot create classes that match more than one match statement. Network Assistant does not display policies that have such classes. Within an ACL, you can change the sequence of ACEs that have the host keyword. However, because such ACEs are independent of each other, the change has no effect on the way the ACL filters traffic. In the Front Panel view or Topology view, Network Assistant does not display error messages in read-only mode for these devices: – Catalyst 3550 member switches running Cisco IOS Release 12.1(6)EA1 or earlier – Catalyst 2950 member switches running Cisco IOS Release 12.0(5)WC2 or earlier – Catalyst 2900 XL or 3500 XL member switches running Cisco IOS Release 12.0(5)WC2 or ? ? ? earlier In the Front Panel View, if the device is running one of the software releases listed previously, the device LEDs do not appear. In Topology View, if the member is an LRE switch, the CPE devices that are connected to the switch do not appear. The Bandwidth and Link graphs also do not appear in these views. Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 27 Open Caveats ? To use the Network Assistant on Windows Vista, you must first install the Telnet utility. Unlike earlier versions of Microsoft Windows, Telnet is not installed by default. You install Telnet as you would other Window components, from the programs folder in the control panel. (CSCsj37409) To successfully install and use the Network Assistant on Windows Vista, install the Network Assistant application in a folder that has full access privileges for the Network Assistant user. Otherwise, unexpected behavior can occur. (CSCsj50074) After installing the Network Assistant on Windows Vista, a warning message might appear that says the program might not have installed correctly. If this occurs, perform the following steps: 1. 2. 3. 4. 5. 6. 7. 8. ? ? Click What settings are applied? Click What is program compatibility? Click Click to open the Program Compatibility Wizard; then click Next. Click I want to choose from a list of programs. Click Cisco Network Assistant; then click Next. Click Do not apply a compatibility mode; then click Next. Check Disable visual themes; then click Next. This option assures that the minimize, maximize, and close buttons display correctly. (CSCsj26429) Click Next again. Windows Vista launches the Network Assistant and asks if the program ran properly. If the program did not run correctly, select No, and follow the onscreen prompts. 9. If the Network Assistant opened correctly, click This program installed correctly. Otherwise, select No, and follow the onscreen prompts. Open Caveats These sections describe the open caveats that could create possibly unexpected activity in this software release. Unless otherwise noted, these caveats apply to all the devices described in the “Devices Supported” section on page 6: ? CSCsu31461 (ASA devices) If an ASA device has WebVPN enabled, Network Assistant is unable to add it to the community because it is using an incorrect URL to access the ASA. There is no workaround. CSCsg61410 When using the File Management feature with communities that have a large number of files (over 10,000), you might receive slow responses from Network Assistant. Use one of the methods to delete files from the File Management window: – Click Apply instead of OK to delete files. – Alternatively, click OK to delete files. If you notice significant performance degradation, restart ? Network Assistant. Release Notes for Cisco Network Assistant 5.0 and Later 28 OL-12210-06 Open Caveats ? CSCsq83030 When running Network Assistant on the Mac OS X, you cannot expand or collapse a row in some tables by clicking the arrow. This problem is only seen in tables whose rows can be expanded or collapsed. The workaround is to double-click the device icon to expand or collapse the row. CSCsq88063 When running Network Assistant on the Mac OS X operating system, the Setup feature does not appear on the feature bar. The CE520 device does not support the Mac OS in setup mode. There is no workaround. CSCsr21111 When you configure a read-only password on an access point in Network Assistant, two authentication windows appear. This problem only occurs if both read-only and read-write level passwords are configured on the access point. The workaround is to enter the appropriate passwords in both windows. CSCsr44878 When you right-click a device in the Topology View window and choose Properties, the Properties menu inside the popup window does not display correctly. This problem occurs when you are running the Mac OS X operating system on Network Assistant and are using a two-button mouse. The workaround is to use the Control-click mouse function instead. CSCsr48429 When you manually add a link between a stack member and another device from the Topology View window, the link might disappear when the stack is collapsed. There is no workaround. CSCsr49689 When upgrading a router in Network Assistant running on Mac OS X, the upgrade fails. This problem occurs when you select Standard Mode from the Software Upgrade > Upgrade Settings window or during a drag-and-drop upgrade. The workaround is to select the Remote TFTP mode option from the Software Upgrade> Upgrade Settings window. ? ? ? ? ? Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 29 Open Caveats ? CSCsz93256 (Catalyst 4500 and 4900 switches) The Smartports feature is disabled when – The supervisor engine on a Catalyst 4500 switch is configured with stateful switchover (SSO) redundancy and the standby supervisor is in the hot standby mode. – The Catalyst 4500 and 4900 devices are running Cisco IOS Release 12.2(20)EWA. There is no workaround. ? CSCtb87567 The software upgrade on the Catalyst 2960-48PST-L switch might fail if you try to upgrade the device by using Network Assistant. The workaround is to upgrade the device by using the CLI through the console. CSCta94236 (Catalyst 4500 switches) The VLAN feature is disabled when the supervisor engine on a Catalyst 4500 device is configured with SSO redundancy and the standby supervisor is in the hot standby mode. There is no workaround. CSCtk98641 On a Catalyst 3750-X switch, you cannot delete a directory containing hundreds of files by using the Files tab of the Maintenance > File Management window. The workaround is to delete the files individually or in groups of 100 or less. CSCtk98553 The software upgrade on the Catalyst 3750-X switch might fail if you use Network Assistant to upgrade the switch. The workaround is to upgrade the switch by using the CLI through the console. CSCtl74627 In Configuration Settings tab of the Configure > Ports > Port Settings window, you cannot set the speed for SFP+ ports on Catalyst 3750-X and 3560-X switches. The ports operate at 10 Gb/s. ? ? ? ? These caveats apply to Cisco EtherSwitch service modules: ? CSCei55046 The Front Panel view on EtherSwitch service modules NME-16ES-1G-P, NME-X-23ES-1G-P, NME-XD-24ES-1S-P, and NME-XD-48ES-2S-P shows the EN-LED as not enabled. There is no workaround. CSCsl37039 You can configure the speed of a Gigabit port to 1000Mb/s from the Port Setting window, even when the port is in half-duplex mode. This is inconsistent with CLI. There is no workaround. CSCsl68964 When running Network Assistant with Cisco IOS release 12.2(40) SE and later, you cannot enable EIGRP routing protocols using the IP Routing Protocols window in Network Assistant. The workaround is to configure EIRGP by using the command-line interface. ? ? Release Notes for Cisco Network Assistant 5.0 and Later 30 OL-12210-06 Resolved Caveats Resolved Caveats This caveat was resolved in Network Assistant 5.6(1): ? CSCtl94603 Network Assistant now discovers a Catalyst 3560X-24P-S switch. These caveats were resolved in Network Assistant 5.6: ? CSCti80111 The Front Panel view of a Catalyst 4500 redundant chassis now appears. CSCtf02193 The Smartports menu now appears for the Catalyst 4500 and Catalyst 4900 switches running the Cisco LAN base image. ? ? CSCtd59560 The Front Panel view of a Catalyst 4500 switch no longer displays the Fan Tray status LED as red, if the physical LED is green. ? CSCth73971 These features are no longer disabled when – The supervisor engine on a Catalyst 4500 switch is configured with stateful switchover (SSO) redundancy and the standby supervisor is in the hot standby mode. – The Catalyst 4500 switch is running Cisco IOS 12.2(54)SG or later. Configure > SmartPorts Configure > Switching > VLANs Configure > Security > Security Wizard Configure > Security > DHCP Snooping Configure > Security > DAI Configure > Device Properties > IP Addresses Configure > Switching > MAC Addresses > Dynamic Addresses Configure > Switching > Voice VLAN ? CSCsl48788 The EIGRP tab now appears in the Configure > Routing > Protocols window for a Catalyst 4500 or Catalyst 4900 device running Cisco IOS 12.2(54)SG or later. These caveats were resolved in Network Assistant 5.3: ? CSCsg56064 The port statistics for 10-Gigabit Ethernet ports now appear in the Port Statistics window for the Catalyst 3750-E and 3560-E switches. (In previous releases, the port statistics always appeared as zero). ? CSCsj38349 When running Windows Vista, Network Assistant now synchronizes the system time to the PC time. These caveats were resolved in Network Assistant 5.0: Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 31 Resolved Caveats ? CSCeh32160 If you change a hostname while a Network Assistant window is open, the window now displays the new hostname. ? CSCeh37933 When running Network Assistant on a Catalyst 4500 switch whose modules do not support an Alternatively Wired Port (AWP), the Media Type column in the Port Settings window no longer appears. ? CSCeh54393 In a Topology view for a community, the link icons for the routed, trunk, and Gigastack links now appear. ? CSCeh59451 When port security is supported on static access interfaces, ISL trunk ports, and IEEE 802.1Q trunk ports, the message Port security is only supported on static access interfaces no longer appears in the Port Security window. ? CSCeh60050 In the Topology view, if there are multiple links between community members and one of the links is blocked, it is no longer shown in green. It is now correctly shown in gray. ? CSCsd64494 For a stack of Catalyst 3750 switches, the Hostname list in the Bandwidth Graphs window now shows an entry for only the stack. ? CSCsb77153 On Catalyst 4500 and 4900 series switches, you can now edit the flow control values from the Port Settings window. ? CSCsd80600 When you open the Modify Port Settings window from the Front Panel view and change the duplex, speed, or power settings on PoE switches, the new settings now appear when you close the window and open it again. ? CSCsb88555 On a Catalyst 4500 or Catalyst 4900 series switch, port security is not longer enabled on trunk ports. If you select Security > Port Security and try to associate a secure address with a trunk port, an Invalid input detected error no longer appears. ? CSCsb88566 When you connect to Network Assistant in read-only mode, choose Configure > Port > Port Settings on the feature bar, and select a Catalyst 4500 series switch, you are no longer prompted for the level-15 access password. ? CSCsg95292 When you configure a DC port to standby mode on an RPS 2300, the Event Notification window for a Catalyst 3750 switch no longer shows an RPS failed message. ? CSCsg96622 When running Network Assistant, the RPS 2300 is no longer listed in the selectable device drop-down list. Release Notes for Cisco Network Assistant 5.0 and Later 32 OL-12210-06 Obtaining Documentation and Submitting a Service Request Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0. Related Documentation This online document provides complete information about Network Assistant: Getting Started with Cisco Network Assistant http://www.cisco.com/en/US/products/ps5931/prod_installation_guides_list.html This document is to be used in conjunction with the documents listed in the “Related Documentation” section. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. ? 2006–2011 Cisco Systems, Inc. All rights reserved. Release Notes for Cisco Network Assistant 5.0 and Later OL-12210-06 33 Related Documentation Release Notes for Cisco Network Assistant 5.0 and Later 34 OL-12210-06