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Safe mode downloading
Safe mode downloading is now a permanent feature in Origin. That means that instead of having to manually turn it on to troubleshoot, all of your games will automatically download in safe mode.
We've done this to prevent potential corruption of data when you download, so downloading should be much more reliable.
Still having issues when downloading or installing? Keep reading on.
Problems when the download gets stuck at 4 GB
If you’re on PC and you start having trouble when your download reaches 4 GB, you may have a problem with your hard drive formatting. Some hard drives have FAT32 formatting, which can have issues with files larger than 4 GB.
To find out how your drives are formatted, use these steps:
- Click the Start button on the Windows Taskbar.
- Search for This PC.
- Right-click and select Manage.
- Select Disk Management.
Look for a display with your disks. It will give you the partition size, plus the format—for example (C:) XXGBNTFS or FAT32. If you have another hard drive, check to see if it is formatted differently.
If your hard drive has FAT32 formatting, talk with your PC manufacturer for the best way to fix the issue.
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