Bbc iplayer windows 10 download

Having problems using BBC iPlayer Downloads? 

Try the following steps to see if they help:

1. Restart the application 
   Close the application by simply pressing the X in the top corner of the application window. Then reopen it and try downloading a programme again.
   
2. Check if the programme has expired
   The programme you're trying to play might have expired. Downloaded programmes have the same availability as programmes on the website. Check the BBC iPlayer website to see if the episode is still available or if it has expired.
   
3. Remove the programme and download it again
   There may have been an issue with the internet connection when you downloaded the programme which could cause issues when you try to play it, so delete the download and try downloading it again.
   
4. Check you're on the latest version of the application
   Click Settings at the top right of the application and then click Check for Updates. If a newer version is available, update and try downloading again. You can check the release notes to see what the latest version is.

Problems installing or updating the application?

• If you’re installing the app for the first time, check that your computer's operating system supports it. We list system requirements on our installation page. Linux is not supported; you can read more on this here: Why can't I download on Linux?
  
• If an older version exists and can’t be removed, or you’re being asked for the .msi installation folder path, you should uninstall the version you're currently using and then install the latest version of BBC iPlayer Downloads.
  
• We're aware that some people might see an 'Installation incomplete' message when they try to install BBC iPlayer Downloads. Check this page if that's happening for you: Why am I getting an 'Installation incomplete' message on iPlayer Downloads?

Is the destination folder still there?

Check if you've accidentally deleted or relocated the folder by clicking on View in Finder/View in Explorer to see if it's accessible. If it isn't accessible, try the following:

1. Locate it on your system and restore it
2. Recreate the folder and re-download the missing programmes
3. Change your destination folder and re-download the missing programmes

If you've accidentally deleted or relocated the programme file, you will need to remove the programme from your My Downloads list and download it again.

If you had BBC iPlayer Downloads installed on your computer prior to February 2018, you might still have the older version, known as version 1. Version 1 has now been closed, so make sure this has been completely removed from your computer.

To install version 2 of BBC iPlayer Downloads, follow the guide here: How do I install BBC iPlayer Downloads on a PC or Mac?

Still not working?

If you’re still having problems using the app or playing programmes, try removing and reinstalling BBC iPlayer Downloads. You'll need to download any programmes again as they'll be deleted when you uninstall. 

For help uninstalling the application and its associated files completely, check the relevant page for your computer:

How do I uninstall BBC iPlayer Downloads on a PC?
How do I uninstall BBC iPlayer Downloads on a Mac?

• Seeing an 'Unable to validate content license' message? 
  Check the following page for advice on what to do if you're seeing this error message: Why am I getting an 'Unable to validate content license' message on iPlayer Downloads?
  
• Seeing a different error message?
  Check our Why won't my downloaded programmes play on my computer or laptop? page for the latest updates and advice on known error messages.
  
• Downloads stopping at 99%?
  We know that some programmes, when attempting to download, stop at 99%. When this happens you can still play the programme and it shouldn't affect your viewing quality.
  
• Slow download speeds?
  If you’ve got Series Record set up for your computer, try switching this off temporarily (by going to “By series”) as it may reduce download speeds. We’d also recommend pausing all other active downloads by going to the “Date Downloaded” section and selecting Pause on any programmes that are downloading at the same time.
  
• Seeing a message saying you don't have the right permissions?
  You might need to check the permissions for the BBC iPlayer Downloads folder on your computer. You can find out how to do this on our How do I check the permissions for BBC iPlayer Downloads on my PC/Mac? page.