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How to Install Dell Drivers in the Correct Order
BIOS
BIOS
Support the system that controls the keyboard, monitor, disk drives and other devices (also Basic Input/Output System). This driver updates the BIOS firmware on the system board.
Dell System Software (if available)
System Utilities
Provides critical updates and patches for the operating system.
Chipset Driver
Chipset
Helps Microsoft Windows or other operating systems control the system board components and controllers such as USB ports and other internal components. Chipset category may contain multiple drivers such as Intel Management Engine driver and application, Intel vPro or Intel AMT drivers, Intel Thunderbolt Controller drivers and so on. Dell recommends that you install all the chipset device drivers under the Chipset category.
The chipset software installs Windows INF files which provide the operating system with information about the hardware components on a computer. This allows the operating system to show the correct name for that hardware component in Device Manager.
Chipset driver or software does not install device drivers for AGP (video) or USB. Installing a chipset device driver will not resolve issues with AGP (video) or USB on a computer.
During the installation of the chipset drivers or software, ignore any error message if the driver or software is not applicable for your computer and continue to install the other drivers under the Chipset category.
Note: A restart is required after installing each chipset driver.
Memory Card Reader Driver
Chipset
Enables and enhances the memory card reader on your Dell computer.
Note: A restart is required after installing the driver.
Accelerometer Driver for Free Fall Data Protection (if available)
Chipset
Free Fall Data Protection enables the feature to power down the hard disk drive when it senses a jolt to protect it from damage.
Note: A restart is required after installing the driver.
Ethernet or Network Interface Card (NIC)
Network
Enables and enhances the ethernet controller for LAN connectivity.
WiFi or Wireless Network Card (Wireless NIC) (if available)
Network
Enables and enhances the wireless network controller for WiFi connectivity. Your Dell computer may have either Dell Wireless, Intel Wireless, Killer Wireless or Qualcomm Wireless network card, refer to the original System Configuration of your Dell computer to identify which wireless network card is installed.
Intel Graphics Driver or NVIDIA Graphics Driver or AMD Graphics Driver
Video
Drivers for video cards, also known as video adapters, graphics cards, display adapters and video boards. Video drivers control how data between a computer and its display (monitor or built-in LCD). In some cases, a driver allows the user to adjust display properties such as refresh rate, color depth and screen resolution.
Bluetooth (if available)
Network
Enables and enhances the bluetooth controller for bluetooth connectivity.
Audio or Sound driver
Audio
Audio drivers help improve the performance of your Dell audio components such as sound cards and speakers.
Dell Touchpad (if available)
Mouse, Keyboard & Input Devices
Enables and enhances the touchpad functionality on your Dell laptop computer.
Touchscreen Driver (if available)
Mouse, Keyboard & Input Devices
Enables touchscreen input on select Dell Laptop or Dell All-in-One Desktop computers.
Webcam (if available)
Mouse, Keyboard & Input Devices
Enables the webcam on select Dell Laptop or Dell All-in-One Desktop computers.
Airplane Mode Switch (if available)
Network
Enables and allows you to control the WiFi toggle switch using pre-defined keyboard hot-keys.
Fingerprint Sensor Driver (if applicable)
Security
Enables and allows you to control the fingerprint sensor for enhancing security on select Dell Laptop computers.
Intel Matrix Storage Manager (if available)
Serial ATA
The Intel Matrix Storage Manager driver is only applicable to certain Intel chipset computers.
Dell Data Protection (if applicable)
Dell Data Security
It helps detect data security risks, protect data by enforcing access control policies, authentication, and encryption, manage data centrally with policies and support key and data recovery for protected devices. Note: This may be applicable for select Dell computers only.
Docking Station (if available)
Docks/Stands
Drivers to enable and enhance the functionality of ethernet controller (LAN), display controller (VGA, DVI, HDMI or DisplayPort (DP)) ports, USB 3.0 ports and other components on Dell docking stations such as Dell Thunderbolt WD15, TB15 or TB16 docking station. We recommend that you refer to the User Guide or User Manual of the docking station on how to install the drivers correctly.
Dell Wireless Mobile Broadband Driver (if applicable)
Modem/Communications
Enables and enhances the mobile broadband controller for mobile broadband connectivity. Mobile broadband connectivity is provided through AT&T, Verizon or other mobile service providers.
ControlPoint Drivers & Software (if available)
Control Point
Dell ControlPoint (DCP) controls power management for certain Dell Latitude computers. ControlPoint System Manager controls power management and ambient light sensor settings, ControlPoint Security Manager controls security features and ControlPoint Connection Manager controls wireless connection profiles.
Dell Command | Update (if available)
System Management
A utility that allows you to automate driver, BIOS and firmware updates on your Dell computer.
Dell Command | Monitor (if available)
System Management
A utility that allows IT administrators to remotely collect asset information, modify CMOS settings, receive proactive notifications about potential fault conditions and get alerts for potential security breaches.
Dell Command | Power Manager (if available)
System Utilities
Replaces Dell Power Manager, it allows end-users to maximize their battery life by configuring how the battery should be maintained based on preferences. IT administrators can enforce specific settings or limit features through Group Policy snap-in.
Dell Update (if available)
Application
Allows your computer to automatically updates critical fixes and important device drivers as they become available. This is applicable for select Dell Inspiron, Dell Vostro, Dell XPS and Alienware computers.
Dell Digital Delivery (if applicable)
Application
It allows you to download and install available software titles on select Dell computers. Installation files and product keys (if any) of purchased software can be accessed through Dell Digital Delivery.
Dell Help & Support (if available)
Application
It helps you start using your Dell quickly and easily with step-by-step guides, videos, system information and support.
Dell Quickset (if available)
Application
A utility that provides easy access to configure settings for power manage, icon and font size, display brightness, volume control and WiFi toggle switch on most Dell computers. This utility may be available for select Dell computers only.
Printer Driver (if applicable)
Enables and allows you to control the printer and settings of a printer. You may be required to visit the manufacturers' website to download the printer-specific device driver and software package. For more information, refer to the Dell knowledge-base article Getting Dell Printer Drivers, Software, User Guides and Firmware.
Operating System Recovery Image (if required)
Operating System
Download the recovery image of the operating system that came installed on your Dell computer. Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your computer.

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